Our customer operates a central Document Management System (DMS) that is used intensively every day. With new versions, important functions such as searching, uploading, and downloading documents had to be manually checked every time.
Initial Situation: High Effort, High Risk
Manual testing had several disadvantages:
- High time expenditure before every release, binding resources.
- Dependency on individual employees who know the system inside out.
- Risk that errors are overlooked during monotonous tests.
The customer's wish: More security through automated tests, without completely changing the existing workflow.
Our Solution: Proof of Concept (PoC)
Together with the customer, we implemented a Proof of Concept (PoC) for automated tests. The goal was to show that the most important work steps in the DMS can be verified automatically.
The following processes were mapped as automated tests:
- Navigating through the folder structure
- Searching for specific documents
- Uploading and deleting test files
- Downloading files and checking if everything arrived correctly
- Executing a report and checking if the result is correct
- Checking central system information in the administration interface
These tests now run automatically and verify that the system functions as expected.
Result for the Customer
The PoC clearly showed:
- Automated Assurance Important DMS processes are reliably checked.
- Repeatable Anytime Tests can run as often as needed, e.g., before every release.
- Relief Manual verification efforts decrease, employees have time for more important tasks.
- Early Error Detection Problems are noticed before they disrupt operations.
Conclusion
This gives the customer the certainty that automated tests are a sensible and viable building block for the quality assurance of their DMS – and a solid basis for further expanding test coverage in the future.